Standard shipping Australia (2 to 7 business days)
Express shipping Australia (1 to 2 business days)
All orders over $150 free shipping Australia wide. 

If you are tracking your order please use the Australia Post tracking website.
Shipments which are rejected by the receiver will result in the customer incurring a redirection fee of $8.50 Standard shipping or $11.00 Express shipping Australia.

Worldwide Shipping costs are calculated at checkout. 

If you have any further queries in regards to your order, please contact

We hope you are happy with your purchase. 
In the event that you would like to return your purchase;
– All returns must be returned within 10 days of the order date.
– Garments must not be worn, damaged and be in their original condition.
– Garments that have been damaged or altered from their original condition are not eligible for return.
– Returns must include details on return request, example: “Exchanged for a Ladies 10” or “Request store credit” etc.
– Sale items are not eligible for refund. Exchange for alternative size or store credit is available. 
All return postage costs must be covered by the customer. Loca House is not responsible for any postage costs or lost items – Please use traceable services.

Online returns to:
Unit 15, 18 Bienvenue Drive, Currumbin, 4223, QLD

Once received, your exchange, store credit or refund will be processed within two business days.